Privacy policy

Privacy Policy

Last updated: July 1, 2026

BroMart operates this store and website, including all related information, content, features, tools, products, and services available through our website. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, place an order, contact us, or otherwise interact with our store.

Our store is powered by Shopify, which provides the e-commerce platform that allows us to offer products and services to customers. By using or accessing our website and services, you acknowledge that you have read and understood this Privacy Policy.

Personal Information We Collect

When we use the term “personal information,” we mean information that identifies, relates to, or can reasonably be linked to you. Depending on how you interact with our website and services, we may collect the following types of personal information:

Contact information: such as your name, email address, phone number, billing address, and shipping address.
Order and transaction information: such as products you view, add to cart, purchase, return, exchange, cancel, or inquire about.
Payment-related information: such as payment confirmation, payment method details, billing information, and transaction details. We do not store full credit card numbers on our own servers.
Account information: such as login details, account preferences, saved information, and account settings if you create an account.
Customer support information: such as messages, emails, order inquiries, return requests, refund requests, photos, and any information you send to our support team.
Device and usage information: such as IP address, browser type, device type, operating system, pages viewed, products viewed, referral source, cart activity, checkout activity, and other information about how you interact with our website.

How We Collect Personal Information

We may collect personal information in the following ways:

Directly from you when you place an order, create an account, contact us, submit a form, request support, or otherwise provide information to us.
Automatically through our website when you browse our store, use our services, interact with products, add items to your cart, or complete checkout.
Through cookies and similar technologies such as pixels, analytics tools, and tracking technologies used to operate and improve our website.
From service providers that help us operate our store, process payments, fulfill orders, provide customer support, analyze performance, prevent fraud, or deliver marketing where permitted by law.

How We Use Your Personal Information

We may use your personal information for the following purposes:

To process, confirm, and fulfill your orders.
To process payments and prevent fraudulent transactions.
To arrange shipping, delivery, tracking updates, returns, refunds, and cancellations.
To provide customer support and respond to your questions or requests.
To communicate with you about your order, account, product inquiries, or store updates.
To improve our website, product selection, customer experience, and services.
To personalize your shopping experience where appropriate.
To send marketing communications, promotions, or product updates where permitted by law or with your consent where required.
To show relevant advertising and measure advertising performance where permitted by applicable law.
To protect our website, customers, business, and payment systems from fraud, abuse, security risks, or unauthorized activity.
To comply with legal obligations, respond to lawful requests, resolve disputes, and enforce our policies.

How We Share Personal Information

We may share personal information with trusted third parties when necessary to operate our business, provide our services, or comply with applicable law.

These third parties may include:

Shopify and related service providers that power our online store.
Payment processors and fraud prevention providers.
Shipping carriers, fulfillment partners, and delivery service providers.
Customer support, email, analytics, website performance, and marketing service providers.
Advertising partners where permitted by applicable law.
Professional advisors, legal authorities, or government agencies when required by law or necessary to protect our rights.

We do not sell your personal information in the traditional sense of selling customer lists for money. However, certain privacy laws may define some advertising, analytics, or data-sharing activities as a “sale,” “sharing,” or “targeted advertising.” Depending on where you live, you may have the right to opt out of these activities.

Relationship with Shopify

Our store is hosted by Shopify. Shopify provides the e-commerce platform that allows us to sell products and services to customers. Information you submit through our store may be processed by Shopify and its service providers in order to operate, secure, and improve the services provided to merchants and customers.

Shopify may process personal information in accordance with its own privacy practices. To learn more about how Shopify uses personal information, you can review Shopify’s privacy information through Shopify’s official privacy resources.

Cookies and Similar Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to operate the store, remember preferences, improve website performance, understand customer behavior, support checkout functionality, and provide relevant advertising where permitted by law.

You may manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features, including cart, checkout, account, or preference functions.

Marketing and Advertising

If you subscribe to marketing communications or otherwise consent where required, we may use your email address or other contact information to send product updates, offers, promotions, and store news.

You may opt out of promotional emails at any time by using the unsubscribe link included in our emails or by contacting us at bromart0305@gmail.com.

We may also work with advertising or analytics partners to help show relevant ads, measure ad performance, and improve our marketing. These activities may involve cookies, pixels, device identifiers, or browsing activity collected through our website.

Your Privacy Rights and Choices

Depending on your location, you may have certain rights regarding your personal information. These rights may include:

The right to request access to the personal information we hold about you.
The right to request correction of inaccurate personal information.
The right to request deletion of personal information, subject to legal or business requirements.
The right to opt out of certain marketing communications.
The right to withdraw consent where processing is based on consent.
The right to opt out of certain activities that may be considered “sale,” “sharing,” or targeted advertising under applicable privacy laws.

To exercise your privacy rights, please contact us at bromart0305@gmail.com. We may need to verify your identity before processing your request.

If our website provides a “Your Privacy Choices” or opt-out page, you may also use that page to manage certain privacy choices where available.

Global Privacy Control

If you visit our website with the Global Privacy Control opt-out preference signal enabled, and if applicable law requires us to recognize that signal, we will treat it as a request to opt out of activities that may be considered a “sale,” “sharing,” or targeted advertising for the browser or device you used to visit our website.

Security and Fraud Prevention

We use reasonable administrative, technical, and organizational measures to help protect personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We recommend that customers do not send sensitive or confidential information through unsecured communication channels.

Data Retention

We keep personal information only as long as reasonably necessary for order processing, customer service, accounting, fraud prevention, dispute resolution, legal compliance, business operations, and other legitimate purposes.

Children’s Privacy

Our website and services are not intended for children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you believe that a child has provided us with personal information, please contact us so we can review and take appropriate action.

Third-Party Websites and Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, accuracy, or content of third-party websites.

We encourage you to review the privacy policies and terms of any third-party websites you visit.

International Transfers

Your personal information may be processed, stored, or transferred outside your country of residence, including countries where Shopify, payment providers, shipping carriers, fulfillment partners, or other service providers operate.

When required, we rely on appropriate safeguards or lawful transfer mechanisms for international data transfers.

Complaints

If you have concerns or complaints about how we handle your personal information, please contact us first so we can review and respond to your request.

Depending on your location, you may also have the right to contact your local privacy or data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, legal requirements, or business operations.

Any changes will be posted on this page with an updated “Last updated” date. The most current version of this Privacy Policy will always be available on our website.