Privacy Policy

Last updated: July 23, 2026

BroMart operates this website and online store. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, place an order, create an account, contact us, or otherwise interact with our services.

Our store is hosted by Shopify, which provides the e-commerce platform used to offer products and process store activity.

Information We Collect

Depending on how you interact with our store, we may collect:

Contact information: name, email address, phone number, billing address, and shipping address.
Order information: products viewed or purchased, order status, returns, refunds, cancellations, and support requests.
Payment-related information: payment confirmation, billing information, and transaction details processed by Shopify and payment providers. BroMart does not store complete payment card numbers on its own systems.
Account information: account credentials, preferences, and saved details if you create an account.
Support information: emails, messages, photographs, and other information you provide when requesting assistance.
Device and usage information: IP address, browser, device, operating system, pages viewed, referring source, cart activity, and checkout activity.

How We Collect Information

We collect information directly from you, automatically through the website and cookies, and from service providers involved in payments, fraud prevention, fulfillment, delivery, analytics, advertising, and customer support.

How We Use Information

To process payments, orders, shipping, tracking, returns, refunds, and cancellations.
To provide customer support and communicate about your order or account.
To operate, secure, analyze, and improve our website and services.
To detect fraud, misuse, security incidents, or unauthorized activity.
To send marketing communications where permitted by law and according to your choices.
To comply with legal obligations, respond to lawful requests, and resolve disputes.

How We Share Information

We may share personal information with Shopify, payment processors, fraud-prevention providers, suppliers, fulfillment partners, shipping carriers, customer-support providers, analytics and advertising providers, professional advisors, and authorities where reasonably necessary to operate the store, complete transactions, protect rights, or comply with law.

We do not sell customer lists for money. Some privacy laws may classify certain analytics, advertising, or data-sharing activities as a “sale,” “sharing,” or targeted advertising. Where applicable, you may have the right to opt out.

Cookies and Advertising

Our website may use cookies, pixels, analytics tools, and similar technologies to operate the cart and checkout, remember preferences, understand site use, measure performance, prevent fraud, and support relevant advertising where permitted.

You can control cookies through your browser settings, although disabling some cookies may affect site, cart, account, or checkout functions. Where available, you may also use our privacy-choice tools.

Marketing Choices

You may unsubscribe from promotional emails using the unsubscribe link in an email or by contacting bromartsupport@gmail.com. Transactional messages about orders, security, or customer service may still be sent where necessary.

Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access, correction, deletion, or a copy of your personal information; withdraw consent; object to or restrict certain processing; and opt out of certain marketing or targeted-advertising activities.

To submit a privacy request, email bromartsupport@gmail.com. We may need to verify your identity and may retain information where required for orders, accounting, fraud prevention, disputes, or legal compliance.

International Processing

BroMart is operated from Vietnam and serves customers in Canada. Personal information may be processed or stored in countries where Shopify, payment providers, suppliers, fulfillment partners, carriers, and other service providers operate. Where required, appropriate legal safeguards are used for international transfers.

Data Retention and Security

We retain personal information for as long as reasonably necessary for order fulfillment, customer service, accounting, fraud prevention, dispute resolution, legal compliance, and legitimate business operations.

We use reasonable administrative, technical, and organizational safeguards. However, no internet transmission or storage method is completely secure, and absolute security cannot be guaranteed.

Children

Our services are not intended for children under the age of majority in their jurisdiction. If you believe a child has provided personal information, contact us so we can review the matter.

Third-Party Links

Our website may link to third-party websites or services. Their privacy and security practices are governed by their own policies.

Changes to This Policy

We may update this policy to reflect changes in our practices, services, or legal obligations. The current version will be posted on this page with a revised update date.