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Shipping Policy – BroMart

Welcome to BroMart! We are committed to providing fast, reliable, and transparent shipping for all orders placed through our store.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.

During high-demand periods, processing times may be slightly delayed.

Shipping Time

Estimated delivery times may vary depending on your location:

• United States: 5 – 15 business days
• International Orders: 7 – 20 business days

Please note that shipping times are estimates and may be affected by customs, carrier delays, weather conditions, or other unforeseen circumstances.

Shipping Costs

Shipping fees are calculated at checkout based on your location and selected shipping method.

We may occasionally offer free shipping promotions on selected products or orders above a certain value.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your package in real time.

Incorrect Address

Please ensure your shipping address is correct before placing your order. BroMart is not responsible for packages lost or delayed due to incorrect or incomplete addresses provided by customers.

Lost or Delayed Packages

If your package is significantly delayed or appears lost in transit, please contact us and we will work with the shipping carrier to resolve the issue as quickly as possible.

Damaged Items

If your item arrives damaged, please contact us within 48 hours of delivery with photos of the damaged product and packaging.

Contact Us

If you have any questions regarding shipping, feel free to contact our support team at:

Email: support@bromart.com or triquangno2@gmail.com
Store: BroMart